Privacy Policy

1. Introduction

Welcome to SocialHub ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Profile information (avatar, display name)
• Social media account connections and associated data
• Content you create, schedule, or publish through our platform
• Brand kit information (logos, colors, fonts, brand guidelines)
• Payment and billing information
• Communications with our support team

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and administrative messages
• Respond to your comments, questions, and customer service requests
• Generate AI-powered content suggestions based on your brand preferences
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and fraud

4. Social Media Integrations

When you connect your social media accounts to SocialHub, we access certain information from those platforms as authorized by you. This may include your profile information, posts, analytics data, and the ability to publish content on your behalf. We only access the permissions necessary to provide our services and never share your social media credentials with third parties.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist in operating our platform
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls for our team members.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time through your account settings. Some information may be retained as required by law or for legitimate business purposes.

8. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

9. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. These help us analyze website traffic, remember your preferences, and improve your experience. You can control cookie settings through your browser preferences.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

B-Squared Technologies
Email: [email protected]
Address: 123 Tech Boulevard, San Francisco, CA 94105